Join the team

 

Administrative Assistant Position

The team at Immigrant Connection Mosaic is looking to add an administrative assistant to our team. Your role will involve welcoming anyone who enters Mosaic, answering phones, checking clients in for appointments, and processing mail. We’re looking for a person who is personable, attention to detail, organized, and someone dedicated to the mission and values of our organization. Fluency in a second language would be a benefit but not required.

We are a low-cost immigration legal service office in the Payne-Phalen neighborhood of Eastside St. Paul. We are a part of the Immigrant Connection Network (iclegal.org and icwelcome.org for more information) and Mosaic Christian Community Church.

Position information

The below statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties, knowledge, skills, and abilities required of individuals so classified.

Job Responsibilities

·  Understand and effectively communicate the mission and vision Immigrant Connection Mosaic

·  Answer phone calls and return missed calls, pass on pertinent information to DOJ Reps

·  Scheduling for initial consultations and follow-up appointments

·  Keep track of office supplies and report to Site Director about needs

·  Greet clients and facilitate intake prior to their appointment

·  Collect payment for initial consultations and legal fees for cases, create receipts

·  Outbound calls for follow-up and final signings

·  Update client logs and organize file after appointments

·  Pull files for follow-up appointments

·  Manage office email

·  Manage and organize incoming mail

Growth and Development

  • Attend and participate in staff meetings for supervision, team building and program planning.

  • Attend Immigrant Connection National conference

Professionalism and Confidentiality

  • Keep all client names and information and other agency business confidential.

  • Guard client confidentiality in waiting areas, during phone contact, and in handling of records.

  • Ensure that all office and record security procedures are followed.

Interpersonal Relationships

  • Maintain a positive, respectful demeanor on all contacts with staff and the public.

  • Seek needed guidance in handling difficult client situations and establishing priorities for the job.

  • Work to build positive, productive relationships with other staff.

 

Job Requirements:

  • Experience or ability to deal with personal information requiring confidentiality.

  • Must have understanding and sensitivity to people of low income and multi-cultural backgrounds.

  • Ability to meet deadlines is required.

  • Excellent written and verbal communication skills required.

  • Must have knowledge of Word, Excel and be Internet savvy.

  • Regular and predictable attendance is required.  Currently, Tuesday 9:00 a.m. – 7 p.m. & Thursday 9:00 a.m. – 5 p.m.

 Information:

Hours per week: 15

Fully in-person position

Starting rate: $15 hour

Applications will be accepted until May 31, 2026